Operations Manager
Core
Driving store execution and performance while building consumer loyalty to CVS/pharmacy through excellent customer service.
Role type
Store Operations Manager
Builds
CVS/pharmacy retail store operations
Domain
Retail pharmacy
Deliverable
product features
Required skills
Store crew supervision, Sales and inventory management, Employee staffing and training, Financial management, Customer service leadership, Deductive reasoning, Advanced analytical skills, Computer skills
Preferred skills
Retail manager or supervisor experience
Technologies
Point-of-sale systems, Inventory management software
Responsibilities
Lead and direct store crew activities, Assist customers with questions and complaints, Support Store Manager with operational improvement plans, Manage store sales and inventory, Handle employee scheduling and development
Seniority
Individual Contributor, supervisory level