Associate Manager - Quality
Core
Oversees Quality staff, manages performance and resources, and ensures consistency in monitoring and reporting activities for Medicare Appeals.
Role type
Associate Manager - Quality Operations
Builds
High-performing quality monitoring teams
Domain
Healthcare / Medicare Appeals
Deliverable
dashboards & analysis
Required skills
Medicare Appeals background, Microsoft Office, regulatory knowledge, team management, performance management, process validation, stakeholder collaboration, training facilitation, hiring support
Preferred skills
Quality experience, QuickBase, leadership/management experience, CMS guidance knowledge
Responsibilities
Organize and develop high-performing teams, manage performance and resources for monitoring needs, validate team effectiveness through scorecards, facilitate meetings within the Appeals team, mentor staff on processes and problem resolution, participate in staff hiring, collaborate with functional area managers
Seniority
Mid-level Manager