Senior Manager, Escalation & Defect Management, Product Growth Enablement
Core
Accelerate product growth by providing dedicated enablement and client-facing support for priority products, ensuring cross-functional alignment and operational readiness.
Role type
Senior Manager, Product Growth Enablement
Builds
Product playbooks, pitch decks, case studies, sales training materials, and client-ready messaging for the PID portfolio.
Domain
Healthcare / PBM / Health Plan / Pharmaceutical Strategy
Deliverable
product features
Required skills
Cross-functional alignment, product strategy translation, sales enablement, data synthesis, stakeholder management, workflow automation, market analysis
Preferred skills
Complex initiative execution, executive presence, problem-solving, influence, decision-making, adaptability
Technologies
SharePoint, Power BI
Responsibilities
Partner with product owners to support growth initiatives and launches; develop client-specific narratives and value propositions; create enablement collateral and sales training; synthesize client feedback for product improvements; evaluate market conditions and adapt business models.
Seniority
Senior, hands-on IC with strategic oversight