Lead Director Software Development (Architecture, Client Experience)
Core
Own end-to-end architecture vision and execution for highly complex, enterprise-scale initiatives across Adjudication and Client Experience platforms, embedding AI/ML and intelligent automation by default.
Role type
Lead Director, Enterprise Architecture & AI Strategy
Builds
Cloud-native, event-driven, AI-enabled solution architectures for PBM and healthcare platforms
Domain
Healthcare / PBM / Enterprise Software Architecture
Deliverable
production ML models | infrastructure
Required skills
Enterprise solution architecture, Cloud architecture (Azure/GCP), AI/ML and Generative AI integration, Event-driven systems (Kafka/Pulsar), Microservices and Domain-Driven Design, Technical leadership and mentorship, Buy vs Build vs Partner analysis
Preferred skills
PBM or healthcare domain experience, Hands-on AI/ML platform experience, Healthcare data standards knowledge, SQL/NoSQL and high-performance systems, Design thinking frameworks
Technologies
Azure, GCP, Kafka, Pulsar, Microservices, Event-driven frameworks, Generative AI platforms
Responsibilities
Lead and mentor a team of Architects; Establish and scale technology incubation for advanced architectures; Provide hands-on oversight for Tier-1 strategic initiatives; Drive reuse of platforms and AI capabilities; Develop reference architectures for cloud-native and AI-enabled solutions; Partner with teams to resolve architectural bottlenecks; Guide teams in designing intelligent automation and agentic workflows; Lead modernization and cloud migration initiatives; Present architecture strategies to executive leadership.
Seniority
Director, hands-on IC with strategic influence
