Principal Engineer Conversational AI
Core
Building and leading engineering teams to deliver high-quality conversational AI solutions (voice and chat bots) that enhance customer experiences in healthcare.
Role type
Principal Engineer, Conversational AI (Strategy & Mentorship)
Builds
Scalable conversational AI systems (voice assistants, chat bots, LLM integrations) for CVS Health customers
Domain
Healthcare + Conversational AI / NLP
Deliverable
production ML models | product features
Required skills
Cloud architecture, Microservices, API design, Python/Java/C#/JavaScript/SQL, Distributed systems, Conversational AI technologies (LLMs, STT/TTS, NLU/NLP), Technical leadership, Agile methodology
Preferred skills
Large Language Models (LLM) practical application, Voice and text chatbot development
Technologies
Python, Java, C#, JavaScript, SQL, LLMs, STT, TTS, NLU, NLP
Responsibilities
Create technical vision for business needs, Oversee critical software components, Lead design and code reviews, Deploy and maintain large-scale production systems, Translate business requirements into software systems, Mentor team members on advanced technical issues
Seniority
Principal, hands-on IC with strategic leadership