Host / Hostess
Core
Greet guests, seat them, manage front-of-house operations, and ensure a positive dining experience at a restaurant.
Role type
Front-of-house host/hostess
Builds
Restaurant dining experience for guests
Domain
Food & Beverage / Hospitality
Deliverable
product features
Required skills
Guest relations, cash handling, menu knowledge, telephone order taking, table setting, complaint resolution, supply organization
Preferred skills
Team collaboration, proactive assistance
Technologies
POS systems, telephone
Responsibilities
Greet and seat customers, verify party size and special needs, collect payments and make change, take to-go orders, resolve customer complaints, maintain hostess area cleanliness and stock, assist service staff with clearing and setting tables
Seniority
Entry-level, hands-on IC
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