Host / Hostess
Core
Greet guests, manage seating, handle payments, and ensure guest satisfaction at a restaurant.
Role type
Front-of-house host/hostess
Builds
Dining experience for restaurant guests
Domain
QSR / Hospitality
Deliverable
product features
Required skills
Guest relations, cash handling, seating management, beverage suggestions, complaint resolution, telephone handling, inventory stocking
Responsibilities
Greet and seat customers, collect payments, handle incoming calls and take to-go orders, resolve customer complaints, maintain hostess area cleanliness and supplies, assist service staff with table clearing and setting.
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