Technical Services Engineer
Core
Partner with customers to understand application requirements, develop material specifications, and resolve technical issues to deliver steel solutions.
Role type
Technical Services Engineer (Steel Manufacturing)
Builds
Steel products (carbon and alloy steel bar, rod, wire, coils) for various industries
Domain
Manufacturing / Specialty Metals / Steelmaking
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work -> client delivery
Required skills
Metallurgy/Materials engineering knowledge, process engineering expertise, customer interaction management, technical specification interpretation, new product development support, internal resource coordination, quality system compliance
Preferred skills
MBA or advanced degree in Physical Sciences/Engineering, strategic planning experience, QS9000/ISO9000/TS16949 quality system management, supervisory experience, supplier/customer market experience
Technologies
Microsoft Office
Responsibilities
Review customer specifications and material design sheets for accuracy; manage customer claims and field issues; interpret specifications to recommend appropriate steel products; lead or support new product development; arrange technical meetings between customers and production/quality functions; influence customer process improvements; participate in industry events.
Seniority
Mid-Senior level (5+ years experience)