Founding AI Forward Deployed Engineer
Core
Founding Forward-Deployed Engineer building production agentic AI systems for enterprise voice and digital customer interactions, shipping multi-turn agents and integrations directly into customer environments.
Role type
Founding Forward-Deployed Engineer (Agentic AI)
Builds
Production agentic AI systems, multi-turn voice/digital agents, CRM/EHR/ticketing integrations, evaluation and monitoring frameworks
Domain
Enterprise UCaaS, Contact Center, Agentic AI, Voice Technology
Deliverable
production ML models | product features
Required skills
Python, TypeScript, API integration, LLM orchestration, RAG, agent evaluation, production system ownership, customer-facing technical consulting
Preferred skills
Voice/telephony (SIP, WebRTC, SBCs), Enterprise-scale agentic AI deployments, Healthcare/Financial/Retail/Insurance domain expertise
Technologies
AIR Pro, LLMs, RAG, Python, TypeScript, Salesforce, Epic, ServiceNow
Responsibilities
Own end-to-end strategic customer deployments including discovery, workflow analysis, and production deployment; Build production systems with multi-turn agent workflows and guardrails; Instrument systems with evaluation and monitoring frameworks; Shape the platform by documenting integration patterns and feeding roadmap input; Support pre-sales with live demonstrations, POCs, and architectural conversations
Seniority
Founding, hands-on IC
