Processing Executive - Intern
Core
Support KONE Operations or Financial processes by assisting with day-to-day transaction processing activities.
Role type
Intern, transaction processing specialist
Builds
Accurate and timely transaction processing
Domain
Finance / Operations
Required skills
transaction processing, documentation validation, stakeholder coordination, quality checks, reconciliation, process documentation, SLA management, data analysis, automation tool usage
Preferred skills
SAP exposure, Power Automate knowledge, Power BI knowledge, finance/accounting background
Technologies
Copilot, Power BI, Power Automate, SAP
Responsibilities
Support the processing of transaction requests accurately and within agreed Service Level Targets (SLTs), including quality, response time, and efficiency requirements. Assist in reviewing and validating required information and supporting documentation before transactions are processed. Follow up with relevant stakeholders when additional information, documentation, clarification, or approval is required. Support coordination with other process teams and track requests to ensure smooth end-to-end processing. Assist with quality checks and ensure compliance with established processes, controls, and guidelines. Support daily reconciliation and corrective actions when required. Maintain accurate process documentation, unit instructions, records, and performance reporting. Support the team in achieving agreed SLAs, KPIs, productivity, and quality targets. Participate in process improvement and harmonization activities and identify potential opportunities for automation. Learn and utilize relevant tools and automation solutions, including Copilot, Power BI, Power Automate, SAP, and other relevant systems, where applicable. Participate in training, team meetings, process analysis, and continuous improvement activities. Perform other related duties assigned by the Team Leader or Process Manager.