Service Operations Admin
Core
Administrative support for service operations, sales, billing, and customer experience in the building services industry.
Role type
Service Operations Administrator
Builds
Service contracts, billing records, customer reports, and maintenance plans
Domain
Building services / Facility management
Required skills
Contract management, data entry, billing administration, customer query resolution, report preparation, stakeholder coordination
Preferred skills
Experience with service contract systems, knowledge of public tender processes
Technologies
Customer portals, billing systems, contract management tools
Responsibilities
Process service contract cancellations and terminations; manage billing blocks and credit notes; coordinate maintenance plan updates; prepare public tender proposals; input customer data into portals; follow up on customer queries across sales and service teams.
Seniority
Individual Contributor, operational support
