Collision General Manager
Core
Lead and maintain the day-to-day operation of a collision center store, ensuring exceptional customer experiences and meeting KPIs and insurance metrics.
Role type
Senior IC collision center general manager
Builds
Collision repair services and glass services for customers
Domain
Automotive repair / Collision services
Required skills
Leadership, budget management, sales forecasting, performance coaching, A/P and A/R management, facility maintenance oversight, staff training, safety compliance, production meeting coordination, estimate management
Preferred skills
CCC1 / Mitchell Collision Estimating experience, customer service excellence
Technologies
CCC1, Mitchell Collision Estimating
Responsibilities
Prepare and manage annual and monthly operating budgets; forecast and track sales, profit, and expense objectives; deliver formal and informal performance reviews; monitor A/P and A/R; maintain repair facility cleanliness and equipment; provide staff training; ensure safety gear adherence; open/close facility; conduct daily production meetings; manage estimates and store capacity; lead repair facility personnel; facilitate Health & Safety meetings.
Seniority
Senior, hands-on IC
