Commercial Business Intelligence Analyst
Core
Analyze customers, markets, and business performance to support frontline commercial strategy and enable profitable, insight-driven decisions.
Role type
Commercial Business Intelligence Analyst
Builds
Dashboards, data visualizations, and advanced analytics solutions for sales and marketing teams.
Domain
Elevator and escalator industry / Construction
Deliverable
dashboards & analysis
Required skills
Market analysis, competitor analysis, CRM proficiency, data visualization, stakeholder communication, KPI definition, requirement gathering, data needs assessment, collaboration with data scientists, presentation skills
Preferred skills
Construction industry experience, Master's degree in related field
Technologies
Salesforce CRM, PowerPoint, Excel, Qlik Sense, Power BI
Responsibilities
Support development and rollout of frontline commercial strategy; Conduct market, competitor, and business analysis; Assess offerings from market and internal performance perspectives; Provide clear recommendations to support decision-making; Help stakeholders understand business performance, trends, issues, and opportunities; Present analytical findings to teams across the organisation; Serve as key user for CRM and other sales/marketing IT tools; Gather and prioritise frontline requirements for CRM and related solutions; Support defining business and analytics requirements with clear scope and targets; Understand data needs, availability, and limitations; Act as the main link between business teams and IT/analytics specialists; Support KPI definition and implementation; Design and develop dashboards and data visualisations; Contribute to building analytics capabilities, including training and communication; Collaborate with data scientists and engineers to develop advanced analytics solutions
Seniority
Mid-Senior (5+ years experience)
