Senior Specialist, Financial Navigating
Core
Guide patients through their financial journey during hospital stays and post-discharge, focusing on Medicaid screening, financial assistance applications, and patient education to ensure financial clarity.
Role type
Senior Specialist, Financial Navigator (Healthcare Revenue Cycle)
Builds
Financial clarity for patients and revenue cycle efficiency for healthcare facilities
Domain
Healthcare / Revenue Cycle Management
Required skills
Medicaid screening, Financial assistance application processing, Patient financial counseling, Revenue cycle knowledge, Public benefits eligibility, Patient education, Process improvement, KPI management, Critical thinking, Problem solving
Preferred skills
Financial counselor experience, Patient Access experience, Physician based experience, AI adoption
Technologies
Workqueues, Worklists, POS Collections, Medicaid systems
Responsibilities
Screen self-pay patients for Medicaid and Financial Assistance, Complete and submit financial applications, Triaging financial questions, Provide patient education, Perform onsite patient rounding, Facilitate process improvement projects, Meet productivity and department KPIs
Seniority
Mid-Senior level (3-5 years experience)