Patient Access Supervisor
Core
Organizes and coordinates patient access staff activities to ensure safe, effective, and fiscally responsible registration and revenue cycle operations in a hospital setting.
Role type
Supervisory IC patient access coordinator
Builds
Registration workflows, revenue cycle compliance, and staff performance metrics
Domain
Healthcare / Revenue Cycle Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Staff scheduling and coordination, performance monitoring and reporting, upfront collection process tracking, staff training and development, process improvement implementation, audit execution
Preferred skills
Supervisory experience in healthcare or business, knowledge of registration/insurance/scheduling/hospital billing, advanced usage of AI for team management and process improvement
Technologies
Microsoft Office
Responsibilities
Coordinate registration duties and pre-registration for assigned staff; assign and manage staff schedules including rotations and time off; monitor daily productivity and department performance metrics; track and monitor upfront collection processes; conduct staff training, education, and audits; assist with developing department processes and procedures; act as a resource for staff and ancillary departments; manage assigned projects for process changes; participate in daily facility activities and facility meetings.
Seniority
Mid-level Supervisor, hands-on management