Revenue Specialist I (ROPS)
Core
Process patient insurance information, collect payments on outstanding balances, and resolve credits/refunds for dialysis services.
Role type
Revenue operations specialist (medical billing)
Builds
Timely and accurate reimbursement for dialysis services
Domain
Healthcare / Dialysis
Required skills
Critical thinking, problem-solving, communication, adaptability, ownership
Preferred skills
None stated
Technologies
MS Word, Excel, Outlook
Responsibilities
Process patient insurance information through intake; collect payment on outstanding patient balances; resolve credits when overpayments are received; communicate with insurance payers to ensure proper coverage and timely reimbursement; respond to payer communications; collaborate with revenue operations teams; partner with clinic teammates (insurance counselors, social workers, facility administrators); maintain current patient account information; identify process changes and opportunities for continuous improvement.
Seniority
Entry-level