Care Coordinator - Davita IKC - Houston, TX
Core
Coordinate care for patients with complex chronic conditions by managing referrals, provider appointments, and resource enrollment.
Role type
Care Coordinator (non-clinical)
Builds
Patient care pathways and resource access for chronic kidney disease patients
Domain
Healthcare / Dialysis / Chronic Disease Management
Deliverable
client delivery
Required skills
Patient communication, referral management, resource coordination, documentation, Microsoft Office proficiency, outbound/inbound call handling
Preferred skills
Clinical medical office experience, CNA or MA experience, care coordination experience, insurance payer navigation, direct patient care support
Responsibilities
Coordinate care by ensuring access to eligible resources and assisting with referrals and provider appointments; Perform outbound and inbound calls for patients and providers; Complete non-clinical screenings and pathways; Assist clinical team with moving patients through the continuum of care; Identify eligible resources and collaborate with nurses and health plans to enroll members in programs; Maintain accurate and confidential documentation.
Seniority
Individual Contributor, entry to mid-level