Revenue Specialist II (ROPS)
Core
Conduct audits of registration work, provide coaching and feedback to teammates, and drive continuous improvement in department accuracy and efficiency.
Role type
Quality Oversight Specialist (Registration)
Builds
Registration processes and audit results for patient and partner service
Domain
Healthcare / Revenue Cycle Management
Deliverable
dashboards & analysis
Required skills
Auditing, coaching, process development, trend identification, data reporting, Microsoft Excel, healthcare insurance verification, registration processes
Responsibilities
Conduct thorough audits of teammates' work using the ONEReg audit tool, execute coaching and feedback sessions, provide detailed results reporting, identify trends to guide workshop development, coordinate BDP updates, and support ad hoc research or special projects.
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