Epic Analyst II
Core
Build and support Epic CKD modules for nephrology practices, managing maintenance, enhancements, and new implementations to improve patient outcomes and revenue cycle management.
Role type
Senior Epic Build Analyst (Clinical EHR)
Builds
Epic CKD product modules for independently owned nephrology practices
Domain
Healthcare / Electronic Health Records (EHR) / Nephrology
Deliverable
production ML models | product features
Required skills
Epic Build Analyst experience, Clinical oriented Epic Build Certification, Requirements gathering, Workflow analysis, Build testing, Go-live support, Incident resolution, ServiceNow management, Build documentation and migration, Third-party integration troubleshooting, EHR upgrade support, Project scoping
Preferred skills
Nephrology domain knowledge, Project management, Epic Community Connect, Value Based Care trends
Technologies
Epic (Nova, Sherlock, MyChart, Haiku/Canto, Care Everywhere), ServiceNow, Asana, Product Board, JIRA, Confluence, Microsoft Office
Responsibilities
Monitor and resolve incidents and requests in ServiceNow; Assist in requirements gathering, workflow analysis, build, testing, and go-live phases; Support Epic upgrades and enhancement builds; Collaborate with end users and internal partners to design solutions; Mentor and train other Epic team members.
Seniority
Mid-Senior level, hands-on IC