Private Bank – Business Manager, Location Management Coverage COO, AVP
Core
Execute process improvement and efficiency initiatives to support Front Office productivity and operational effectiveness in Private Banking.
Role type
Senior Business Manager / Operations Lead
Builds
Operational readiness for policy, procedure, and system changes
Domain
Private Banking / Wealth Management
Required skills
Process improvement, Change management, Risk analysis, Project leadership, UAT validation, Stakeholder coordination, Microsoft Suite proficiency, AI tool application
Preferred skills
KYC/AML familiarity, Mandarin fluency, Intranet/SharePoint knowledge
Responsibilities
Execute process improvement initiatives, Implement policy and system changes, Coordinate delivery with Business/Operations/Tech/Risk partners, Track and resolve execution-level issues, Act as SME for Front Office on process changes, Perform validation activities including UAT, Maintain Key Operating Documents, Support structured change rollouts and training, Consolidate monthly rollout plans
Seniority
Senior, hands-on IC