Technology Operations Specialist, VP
Core
Lead technical and functional production support, incident recovery, and operational ownership for cloud-native applications on Google Cloud Platform (GCP), specifically focusing on GKE, PostgreSQL, and containerized workloads within the Financial Services domain.
Role type
Senior IC Technology Operations Specialist (VP level)
Builds
Production stability and resilience for GCP-hosted applications, containerized services, and database-backed systems.
Domain
Financial Services Technology / Cloud Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
GCP troubleshooting, Kubernetes/GKE operations, PostgreSQL administration, incident management, observability tooling, automation scripting, UNIX/Linux, middleware troubleshooting, enterprise monitoring
Preferred skills
SRE mindset, ITIL practices, mentoring, change management (CAB)
Technologies
Google Cloud Platform (GCP), Google Kubernetes Engine (GKE), Cloud Run, Compute Engine, Cloud Storage, Cloud SQL, PostgreSQL, Kubernetes, Prometheus/Grafana, Geneos, AppDynamics, New Relic, Dynatrace
Responsibilities
Lead end-to-end incident recovery for P3H+ incidents; troubleshoot complex production issues across cloud runtime, containers, databases, and networking; drive automation and toil reduction; maintain runbooks and operational documentation; mentor global support team members; participate in BCP/DR testing and change validation.
Seniority
Senior, hands-on IC