Berater Kundenservice (d/m/w)
Core
Manage daily cash inventory within the pool cash system and handle all counter transactions including deposits, withdrawals, foreign currencies, precious metals, and cash orders.
Role type
Frontline retail banking teller / customer service representative
Builds
Cash transactions, customer service interactions, and digital service adoption
Domain
Banking / Retail Finance
Deliverable
product features
Required skills
Cash handling, foreign currency processing, precious metals handling, customer service, digital service promotion, appointment scheduling
Preferred skills
Private banking product knowledge, digital service familiarity
Responsibilities
Manage daily cash inventory, process deposits and withdrawals, assist customers with transactions and administrative tasks, promote digital banking services, schedule appointments and refer customers to advisors
Seniority
Entry-level / Junior