Process and Documentation Manager (f/m/x)
Core
Lead the Third Party Contracting (TPC) Centre of Excellence team by curating contracting knowledge, maintaining process documentation, and ensuring policy compliance.
Role type
Senior Process and Documentation Manager
Builds
TPC policies, procedures, Key Operating Documents (KODs), process maps, and design documents
Domain
Banking / Procurement / Contract Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Documentation and writing, Contracting processes knowledge, Process mapping, Team leadership, Regulatory and legal knowledge, Stakeholder management
Preferred skills
Process improvement, Collaborative environment adaptation
Technologies
Process mapping and documentation tools
Responsibilities
Oversee maintenance of business process maps, design documentation, and user stories; Manage and lead a team of Contract Template Managers and a Process and Documentation Specialist; Advise users on policy adherence and best practices; Support process improvement initiatives; Liaise with contracting stakeholders to maintain knowledge base and standards
Seniority
Senior, hands-on IC with team leadership
