Forward Deployed Engineering Leader
Core
Lead a post-sale technical execution team to deliver complex data security platform deployments for enterprise customers, ensuring production outcomes and revenue retention.
Role type
Director of Forward Deployed Engineering (hands-on leadership)
Builds
Production-ready data security and management platform capabilities for enterprise clients
Domain
Data security, backup, and management (AI-powered)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Leading distributed global teams, managing complex enterprise-scale deployments, driving Gross Revenue Retention (GRR), root cause analysis of multi-system failures, translating technical status to business risk, influencing C-level stakeholders, cloud and AI infrastructure familiarity
Preferred skills
Experience with data protection/storage platforms (Cohesity, Commvault, Rubrik, Veeam, NetApp), Kubernetes and hybrid cloud environments, acting as trusted advisor to IT/Security leaders
Technologies
Kubernetes, hybrid cloud, object storage, unstructured data systems
Responsibilities
Lead and scale a team of Forward Deployed Engineers, own post-sale technical delivery for Top 300 accounts, act as senior technical escalation point, drive POC-to-production conversions, reduce time-to-unblock for critical engagements, partner with Customer Success to track retention impact, present product gap recommendations to leadership
Seniority
Director, hands-on leadership
