Fundraising and Supporter Service Executive
No visa sponsorship
Core
Building genuine, long-term relationships with supporters across phone, email, live chat, social media, and written correspondence to deepen engagement and resolve enquiries.
Role type
Fundraising and Supporter Service Executive
Builds
Personalized supporter experiences and lasting loyalty for Cancer Research UK
Domain
Non-profit / Charity / Fundraising
Deliverable
client delivery
Required skills
Communication, listening, emotional intelligence, relationship building, conflict resolution, digital systems proficiency
Responsibilities
Building long-term relationships with supporters, delivering personalized supporter experiences, identifying opportunities to deepen engagement, resolving enquiries and complaints, maintaining accurate records of supporter interactions
Seniority
Individual Contributor