Assistant Shop Manager (Alnwick, Narrowgate)
Core
Supporting the shop manager to guide, inspire, and engage a diverse team of paid staff and volunteers while maximizing income through people, resources, and stock.
Role type
Assistant Shop Manager (Retail)
Builds
Pre-loved items and fundraising events for Cancer Research UK
Domain
Charity retail / Non-profit
Deliverable
product features
Required skills
Customer service, commercial awareness, adaptability, team leadership, stock management, health and safety compliance
Responsibilities
Supporting the shop manager to guide, inspire, and engage a diverse team of paid staff and volunteers; supporting the commercial running of the store including display, merchandising, and stock management; leading by example and providing excellent customer service; working alongside the shop manager to achieve targets for donated stock, cash, gift aid, and sell through; creating relationships with the local community; supporting the organization and delivery of creative fundraising events; maintaining compliance with health and safety, safeguarding, security, and HR policies; deputising for the shop manager in their absence.
Seniority
Junior, hands-on IC