Services Business Intelligence & Analytics Intern
Core
Intern role contributing to the development of new Machine Learning and Artificial Intelligence based Advanced Analytics capabilities for data reporting and analysis across the transactional spectrum from Sales Opportunities to Post Sales Services.
Role type
Intern, hands-on IC
Builds
Advanced analytics tools (Call Analytics, Cost Profiling, KPI Outlier Detection, Order Plan forecasting)
Domain
Telecommunications / Data Science
Deliverable
production ML models
Required skills
Data Science, Machine Learning, Artificial Intelligence, Sentiment Analysis, Quality Scoring, Cost Forecasting, KPI Analysis, Order Plan Forecasting, Data Completeness, Data Accuracy
Preferred skills
Power BI, Analytics, Modeling, Visualization
Technologies
MS Office (Excel, Word, PowerPoint, Outlook), Machine Learning, Artificial Intelligence
Responsibilities
Enhance Call Analytics tool with sentiment analysis and quality scoring; Participate in design and development of Cost Profiling tool; Participate in design and development of KPI Outlier Detection program; Participate in design and development of Order Plan forecasting
Seniority
Intern
