Technical Solutions Engineer P2
Core
Early-career engineering role supporting product introductions, demonstrations, and trials for optical systems solutions.
Role type
Technical Solutions Engineer (Optical Systems)
Builds
Optical transport systems and photonic solutions
Domain
Telecommunications / Optical Networking
Deliverable
product features
Required skills
Optical transport systems knowledge, Photonic and optical protocol understanding, Lab asset management, Technical documentation creation, Product demonstration delivery, Pre-sales and post-sales technical consultation, Field issue resolution
Preferred skills
Instrumentation and test methodologies, Optical measurements (OSA), Python coding, WebUI technologies (JSON), Northbound interfaces (NETCONF)
Technologies
Python, JSON, NETCONF, Optical Spectrum Analyzers (OSA)
Responsibilities
Manage lab assets and maintain optical lab systems; Define customer-facing technical presentations and test plans; Create and validate technical deliverables for new product introductions; Deliver product demonstrations, lab trials, and field tests; Capture product issues and route feedback to R&D; Provide pre-sales and post-sales technical consultation; Resolve complex field issues escalated from support.
Seniority
Early-career, hands-on IC