Kidney Care Specialist
Core
Support patients with Chronic Kidney Disease (CKD) and End Stage Renal Disease (ESRD) through education, care navigation, and coordination to improve outcomes before dialysis.
Role type
Field-based Kidney Care Specialist (Clinical Care Navigator)
Builds
Patient engagement and care coordination for CKD/ESRD populations
Domain
Healthcare / Nephrology / Chronic Disease Management
Deliverable
dashboards & analysis
Required skills
Patient education, care navigation, relationship building, data documentation, CRM/EMR proficiency, virtual communication
Preferred skills
Clinical background (3-5 years), kidney care experience, virtual patient education experience, relevant licensure/certification
Technologies
Salesforce, EMR, Microsoft Office, digital platforms
Responsibilities
Provide virtual care navigation on disease progression and treatment options; conduct virtual or in-person patient interactions to assess needs; collaborate with nephrologists and care teams; document patient interactions and outcomes in designated systems; track patient engagement and program performance; identify patient barriers and connect with resources; support referral workflows.
Seniority
Mid-level, individual contributor