Kidney Care Specialist
Core
Support patients with Chronic Kidney Disease (CKD) and End Stage Renal Disease (ESRD) through care navigation, education, and coordination to improve outcomes before dialysis.
Role type
Field-based Kidney Care Specialist (Clinical Care Coordinator)
Builds
Patient engagement and care pathways for CKD/ESRD populations
Domain
Healthcare / Nephrology / Chronic Disease Management
Deliverable
client delivery
Required skills
Care coordination, patient education, relationship building, data tracking, resource identification, compliance adherence
Preferred skills
Clinical background, virtual patient interaction experience, knowledge of dialysis/transplantation modalities, CRM/EMR proficiency
Technologies
Salesforce, EMR, Microsoft Office, virtual meeting tools
Responsibilities
Provide virtual care navigation on disease progression and treatment options; conduct virtual or in-person patient interactions to assess needs; collaborate with nephrologists and care teams; document interactions and outcomes in designated systems; identify patient barriers and connect with resources; track patient engagement and program performance via dashboards.
Seniority
Mid-level, hands-on IC