Kidney Care Specialist
Core
Support patients with Chronic Kidney Disease (CKD) and End Stage Renal Disease (ESRD) through education, care navigation, and engagement via field-based, virtual, or hybrid methods.
Role type
Kidney Care Specialist (Clinical Care Navigator)
Builds
Patient engagement and care coordination for CKD/ESRD populations
Domain
Healthcare / Nephrology
Deliverable
patient features
Required skills
Patient education, care navigation, relationship building, data tracking, CRM/EMR proficiency, regulatory compliance
Preferred skills
Clinical background (3-5 years), kidney care experience, virtual patient education experience, relevant licensure/certification
Technologies
Salesforce, EMR, Microsoft Office, digital platforms
Responsibilities
Provide virtual care navigation on disease progression and treatment options; conduct virtual or in-person patient interactions to assess needs; collaborate with nephrologists and care teams; document interactions and outcomes in designated systems; track patient engagement and program performance; identify patient barriers and connect with resources.
Seniority
Mid-level individual contributor