Field Service Engineer - Aurangabag (Chhatrapati Sambhajinagar)
Core
On-site technical interventions including installation, training, repair, and maintenance of machinery at client sites.
Role type
Senior Field Service Engineer
Builds
Optimal operation of machinery at client sites
Domain
Industrial machinery maintenance and service
Deliverable
physical/clinical work
Required skills
machinery installation, repair and maintenance, spare parts management, inventory management, CRM data entry, technical reporting, customer relationship management, sales contract negotiation, preventive maintenance planning, resource allocation
Preferred skills
mentoring junior engineers, technical training
Technologies
CRM software, technical management systems
Responsibilities
Provide on-site technical interventions including installation, training, repair, and maintenance; Engage with customers to deliver technical support; Collaborate with sales and dealer teams to enhance business growth; Complete required technical training and assessments; Achieve service targets by negotiating Service Contracts and managing billing/invoicing; Oversee personal inventory of spare parts and tools; Execute technical tasks assigned by team leadership; Document all technical activities in Field Service Reports and CRM; Mentor junior engineers; Support Area Technical Manager in managing Preventive Maintenance and installations; Support other locations when Dynamic Resource Allocation is required.
