Field Service Engineer - Gwalior
Core
On-site technical interventions including installation, training, repair, and maintenance of machinery at client sites.
Role type
Field Service Engineer
Builds
Machinery operation and uptime for clients
Domain
Industrial machinery maintenance
Deliverable
physical/clinical work
Required skills
installation, repair, maintenance, customer relationship management, inventory management, billing and invoicing, CRM data entry, technical reporting, mentoring junior engineers, preventive maintenance planning, dynamic resource allocation
Preferred skills
technical training completion, sales contract negotiation, spare part sales
Technologies
CRM software, technical management systems
Responsibilities
Provide on-site installation, training, repair, and maintenance; engage with customers to deliver technical support; collaborate with sales and dealer teams; complete technical training and assessments; achieve service targets through contract negotiation and spare part sales; manage personal inventory of spare parts and tools; execute assigned technical tasks; utilize technical management systems for data entry; document technical activities in Field Service Reports; mentor junior engineers; support Area Technical Manager in preventive maintenance and installations; support other locations for dynamic resource allocation
Seniority
Individual Contributor, operational level
