Field Service Engineer-Vijayawada
Core
On-site technical interventions including installation, repair, maintenance, and training of machinery at client sites.
Role type
Senior Field Service Engineer
Builds
Optimal operation of machinery at client sites
Domain
Industrial machinery maintenance and service
Deliverable
physical/clinical work
Required skills
machinery installation, repair and maintenance, customer relationship management, technical training delivery, service contract negotiation, spare parts inventory management, technical reporting, CRM data entry, preventive maintenance planning, resource allocation
Preferred skills
mentoring junior engineers, sales team collaboration
Technologies
CRM software, technical management systems
Responsibilities
Provide on-site installation, repair, and maintenance; engage with customers for technical support; collaborate with sales and dealer teams; complete technical training; negotiate service contracts and manage billing; oversee spare parts inventory; execute assigned technical tasks; document activities in reports and CRM; mentor junior engineers; support preventive maintenance cadence; assist with dynamic resource allocation across locations
Seniority
Senior, hands-on IC