Operational Excellence Expert
Core
Drives Operational Excellence (OpEx) initiatives, project management, and clinic performance improvements to enhance efficiency, patient growth, and operational standards in kidney care clinics.
Role type
Senior Operational Excellence Expert / Project Manager
Builds
Operational improvements, standardized workflows, clinic performance strategies, and project delivery for dialysis care organizations.
Domain
Healthcare (Kidney Care/Dialysis) + Operational Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Project management, operational process improvement, root-cause analysis, business strategy execution, performance monitoring, team mentorship, financial analysis (P&L), stakeholder collaboration
Preferred skills
MBA or PhD, PMP/PMI certification, Agile methodology, knowledge of e-health and data security, proficiency in modern communication software
Technologies
MS Office, SAP, Intranet, project management tools, Balanced ScoreCard, Clinic Portfolio Review
Responsibilities
Drive CDI initiatives and OpEx programs aligned with regional strategy; Manage end-to-end project lifecycle for business-critical initiatives; Analyze clinic operations to propose and implement improvements; Mentor Area Heads of Operations on performance management; Monitor operational targets and develop corrective actions; Coordinate cross-functional collaboration for operational standardization.
Seniority
Senior, hands-on IC with strategic oversight
