Director - Process Excellence & Transformation
Core
Senior leadership role driving strategic transformation and business implementation for Travel & Expense (T&E) and Corporate Card Administration processes.
Role type
Director, Process Excellence & Transformation
Builds
Scalable operating models and measurable business outcomes for the T&E and Corporate Card ecosystem
Domain
Global Business Services / Finance Operations / Travel & Expense
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic transformation leadership, program governance, cross-functional stakeholder alignment, change management, digital enablement, value tracking, organizational readiness
Preferred skills
T&E and Corporate Card process expertise, Lean/Six Sigma/PMP/Agile certifications, experience with SAP/Concur/Workday/Coupa
Technologies
SAP, Concur, Workday, Coupa, Amex, Citi
Responsibilities
Lead enterprise transformation initiatives for T&E and Corporate Card processes, translate business priorities into implementation roadmaps, act as program lead for complex cross-functional initiatives, partner with technology teams to implement digital solutions, serve as trusted advisor to senior leadership, lead organizational change and business readiness efforts
Seniority
Director, strategic leadership & program ownership
