Automation Analyst
Core
Optimize and automate IT processes to reduce manual effort and human error, managing enterprise PC imaging, software lifecycle, and endpoint health.
Role type
Automation Analyst (IT Operations)
Builds
Automated deployment pipelines, PC images, and monitoring dashboards for enterprise endpoints.
Domain
IT Operations / Enterprise Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
PowerShell scripting, MDT (Microsoft Deployment Toolkit), KACE System Management Appliance, Jira Service Management, Power BI, Windows OS, Azure basics, ITIL processes
Preferred skills
Python, JavaScript, UiPath, ServiceNow, Power Automate, Zapier, A+ certification, technical writing
Technologies
MDT, KACE, Jira, Power BI, PowerShell, Azure, Windows, Python, JavaScript
Responsibilities
Manage enterprise PC imaging via MDT; implement replacements for MDT; utilize KACE for inventory, patching, and lifecycle management; migrate IT ticketing to Jira; analyze endpoint health with Power BI; script automations to eliminate repetitive Service Desk work; perform root cause analysis and implement corrective solutions; train Service Desk on imaging and automation tools.
Seniority
Individual contributor, mid-level (3-5 years experience)