Concierge
Core
Organizes and implements resident services and programs while acting as an information source for local market resources.
Role type
Residential concierge
Builds
Resident experience and community operations
Domain
Real estate / Residential property management
Deliverable
client delivery
Required skills
Guest relations, phone call routing, package delivery coordination, activity scheduling, local resource knowledge, documentation, internet research, organizational skills
Preferred skills
None stated
Technologies
Word processing, spreadsheet programs, internet search engines
Responsibilities
Greet prospects and residents, answer and route phone calls, manage guest suite schedules, coordinate move-in/move-out logistics, maintain clubhouse amenities, document and notify residents of package deliveries, track equipment rentals and services, assist with resident activities, maintain local vendor contacts
Seniority
Entry-level IC