CDD 17,5H - Chargé(e) de clientèle / Agent de comptoir polyvalent dans la location de voitures F/H
Core
Frontline customer service and counter agent for a car rental agency, managing vehicle handovers, sales, and fleet maintenance coordination.
Role type
Customer service agent (car rental)
Builds
Customer rental experiences and vehicle fleet availability
Domain
Automotive rental services
Deliverable
client delivery
Required skills
Customer service, sales argumentation, contract management, vehicle inspection, administrative processing, manual transmission driving
Preferred skills
Experience in services/retail/hospitality, fluent English (B1)
Responsibilities
Manage customer departures including contract setup and upselling, ensure vehicle security and process internal reports, handle customer returns and damage billing, identify repair needs and process maintenance dossiers, participate in daily vehicle transport and cleaning operations.
