Rental Return Agent
Core
Handle vehicle returns, inspect cars for damage, process payments, and prepare vehicles for the next rental.
Role type
Rental Return Agent
Builds
Rental fleet availability
Domain
Automotive rental
Required skills
Customer service, vehicle inspection, payment processing, documentation, conflict resolution, multi-tasking
Preferred skills
Sales experience, hospitality experience, English fluency, valid driver's license
Technologies
None stated
Responsibilities
Greet customers returning rental cars, inspect vehicles for damage and document issues, explain final charges and collect signatures, provide travel directions and information, resolve customer complaints, maintain parking lot organization, ensure safety protocols are followed
Seniority
Entry-level