Logistics Coordinator - Car Rental Industry
Core
Support customer rental needs from initial enquiry to end of rental, including scheduling deliveries, route planning, and processing rentals/off-hires.
Role type
Logistics Coordinator
Builds
Fleet operations and customer rental experiences
Domain
Car rental / Mobility services
Deliverable
product features
Required skills
Customer service, Scheduling, Route planning, Vehicle maintenance coordination, Invoice processing, Breakdown management, Computer literacy, Full driving license
Responsibilities
Receiving and dealing with customer calls and emails, Scheduling delivery and collections, Route Planning, Arranging vehicle change overs and rotation, Identifying and booking vehicles for service/MOT, Processing new rentals and off-hires, Processing hire invoices, Managing jobs for vehicles off the road, Managing and processing breakdowns
