Rental Return Agent
Core
Inspect and prepare rental vehicles for the next customer, process returns, and resolve issues.
Role type
operational rental return agent
Builds
rental fleet readiness for Avis/Budget/Zipcar customers
Domain
automotive rental operations
Deliverable
physical/clinical work
Required skills
vehicle inspection, customer service, conflict resolution, record keeping, cleaning, safety protocol adherence
Preferred skills
prior car rental/retail/hospitality experience, valid driver's license, flexible scheduling
Responsibilities
Greet returning customers, inspect vehicles for damage, document issues, outline final charges, collect signatures, provide travel directions, clean vehicles, maintain lot organization, resolve complaints
Seniority
entry-level operational staff
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