Customer Experience Specialist - FT
Core
Deliver premium, personalized vehicle rental experiences including doorstep deliveries, airport arrivals, and vehicle handovers for Avis First customers.
Role type
Front-line customer experience specialist (car rental)
Builds
Seamless, personalized rental experiences for premium customers
Domain
Transportation / Car Rental
Deliverable
physical/clinical work
Required skills
Customer service, clear communication, logistics coordination, vehicle operation, mobile device proficiency, physical lifting (up to 50 lbs)
Preferred skills
Hospitality or car rental background
Responsibilities
Deliver vehicles directly to customers, coordinate timely vehicle delivery and collection, communicate proactively with customers via phone/text/email/app, greet customers and assist with luggage, provide vehicle overviews
Seniority
Entry-level to Mid-level, hands-on IC
