SFMC AgentForce Specialist
Core
Build GENAI use cases and solutions leveraging LLMs, Salesforce Marketing Cloud, and Data Cloud to enable transformative capabilities for commercial and medical use cases.
Role type
Senior IC Salesforce Marketing Cloud Agentforce Specialist (GENAI)
Builds
Production GENAI solutions and features for commercial and medical domains
Domain
Healthcare / Generative AI / Cloud Infrastructure
Deliverable
production ML models | product features
Required skills
Large language models (LLMs), Salesforce Marketing Cloud (SFMC), Salesforce Data Cloud, Agentforce, Prompt engineering, NLP techniques, Deep Learning models, AWS services (Lambda, API Gateway, EC2, S3, DynamoDB, SageMaker), Agile/Scrum/Kanban
Preferred skills
Design thinking, Quality improvement, Cross-team alignment
Technologies
Salesforce Agentforce, Salesforce Data Cloud, Databricks, OpenAI, ChatGPT 4.0, AWS Lambda, AWS API Gateway, AWS EC2, AWS S3, AWS DynamoDB, AWS SageMaker
Responsibilities
Develop and build GENAI use cases, Clarify technical details and design backlog items, Set standards and best practices, Address risks and issues, Ensure technical documentation, Educate service managers on new features
Seniority
Senior, hands-on IC