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SFMC AgentForce Specialist

IND - Bengaluru💼 Full-time🗓 2026-07-20 → 2026-07-31

Core

Build GENAI use cases and solutions leveraging LLMs, Salesforce Marketing Cloud, and Data Cloud to enable transformative capabilities for commercial and medical use cases.

Role type

Senior IC Salesforce Marketing Cloud Agentforce Specialist (GENAI)

Builds

Production GENAI solutions and features for commercial and medical domains

Domain

Healthcare / Generative AI / Cloud Infrastructure

Deliverable

production ML models | product features

Required skills

Large language models (LLMs), Salesforce Marketing Cloud (SFMC), Salesforce Data Cloud, Agentforce, Prompt engineering, NLP techniques, Deep Learning models, AWS services (Lambda, API Gateway, EC2, S3, DynamoDB, SageMaker), Agile/Scrum/Kanban

Preferred skills

Design thinking, Quality improvement, Cross-team alignment

Technologies

Salesforce Agentforce, Salesforce Data Cloud, Databricks, OpenAI, ChatGPT 4.0, AWS Lambda, AWS API Gateway, AWS EC2, AWS S3, AWS DynamoDB, AWS SageMaker

Responsibilities

Develop and build GENAI use cases, Clarify technical details and design backlog items, Set standards and best practices, Address risks and issues, Ensure technical documentation, Educate service managers on new features

Seniority

Senior, hands-on IC

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