Customer Return Representative - FT
Core
Assist customers in returning rental vehicles by greeting them, securing keys, recording mileage and fuel levels, inspecting vehicle condition, and processing check-ins.
Role type
Customer service representative (vehicle return)
Builds
Rental vehicle return workflow for Avis Budget Group customers
Domain
Transportation / Car Rental
Deliverable
product features
Required skills
Valid driver's license, basic computer skills (typing, data entry), verbal communication, ability to work outdoors, physical stamina for standing/walking/driving vehicles
Preferred skills
6 months retail or customer service experience
Responsibilities
Greet returning customers, secure vehicle keys, record mileage and fuel levels, inspect vehicle condition, check vehicles into computer system, ensure efficient processing
Seniority
Entry-level, hands-on IC
