Airport Manager
Core
Oversee all activities at an airport location related to vehicle rental operations, ensuring smooth service for customers and profitability.
Role type
Airport Manager (Vehicle Rental Operations)
Builds
Vehicle rental services and related customer experiences
Domain
Transportation / Automotive Rental
Deliverable
product features
Required skills
Leadership and management, Staffing and scheduling, Customer complaint resolution, Financial analysis (P&L), Budget preparation, HR policy implementation, Operational planning, Data analysis, MS Office proficiency
Preferred skills
Car/truck rental industry experience, Human resources experience, Training experience, Gasoline price monitoring
Technologies
MS Office, BART, O2
Responsibilities
Manage customer service at rental counters and vehicle preparation, Plan and implement staffing schedules, Oversee customer shuttling between counters and terminals, Handle and resolve customer complaints, Provide statistical information on transactions and revenue, Assist in annual budget preparation, Monitor gasoline charges, Implement HR policies
Seniority
Manager, operational oversight