Supervisor, Commercial Client Administration
Core
Supervises Commercial Client Admins and provides complex administrative and operational support to Relationship Managers in the Wholesale Segment, including loan documentation, portfolio reporting, and client issue resolution.
Role type
Senior IC commercial lending operations supervisor
Builds
Loan documentation packages, portfolio reports, and client service solutions for commercial lending clients
Domain
Commercial banking / Lending operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Commercial lending operations, loan documentation processing, portfolio reporting, client relationship support, regulatory compliance, ancillary services setup (treasury/merchant/wealth), banking systems expertise, Microsoft Office Suite, COAST lending workflows, construction loan certification, loan imaging systems, syndications and participations knowledge
Preferred skills
Bachelor's degree
Technologies
COAST, loan imaging systems, banking systems, Microsoft Office Suite
Responsibilities
Oversee daily functional performance of assigned associates; process transactions, renew loans, and schedule closings; coordinate loan documentation and clear exceptions; monitor and maintain multiple reports; identify opportunities to sell ancillary services; manage deposit relationships and associated services; monitor past due reports and coordinate collections.
Seniority
Senior, hands-on IC