Technical Implementation Specialist (II)
Core
Lead and execute the technical implementation of complex software and hardware solutions for clients, including installation, configuration, testing, and post-implementation support.
Role type
Mid-level technical implementation specialist
Builds
Unified commerce software and hardware solutions for retail and dining clients
Domain
Unified commerce / Retail technology
Required skills
Software and hardware installation, system configuration, system testing and debugging, technical training, project management, networking concepts, operating systems, database technologies
Preferred skills
Scripting languages (PowerShell, Python)
Technologies
Windows Server, Linux, SQL Server, Oracle, TCP/IP, firewalls, VPNs
Responsibilities
Lead and execute technical implementation of software and hardware products; Collaborate with project managers and clients to translate business requirements into technical solutions; Conduct system analysis, design, and architecture reviews; Perform comprehensive system testing, troubleshooting, and debugging; Develop and deliver technical training to clients and internal teams; Create and maintain implementation documentation; Provide advanced technical support during the warranty period; Manage multiple implementation projects simultaneously.
Seniority
Mid-level, hands-on IC