Project Manager-Spanish language
Core
Lead end-to-end project delivery and deployment for Retail and Restaurant customers, supporting both English and Spanish-speaking clients.
Role type
Senior Project Manager (Customer Delivery)
Builds
Unified commerce platform deployments and innovation initiatives for retail and restaurant operations
Domain
Retail and Restaurant industry, Unified Commerce
Required skills
Project management, stakeholder management, risk mitigation, project planning, budget management, cross-functional collaboration, enterprise systems management, Microsoft Office Suite, ServiceNow, EPM tools
Preferred skills
Multinational organization experience, technology deployment background, PMP/PRINCE2/Agile/Scrum certifications
Technologies
ServiceNow, EPM tools, Microsoft Excel, Microsoft PowerPoint, Microsoft Word
Responsibilities
Manage end-to-end project delivery for Retail and Restaurant customers; Coordinate deployment, implementation, and innovation initiatives; Develop and maintain project plans, timelines, budgets, and risk mitigation strategies; Act as the primary point of contact for customers and internal stakeholders; Ensure projects are delivered on time, within scope, and aligned with customer expectations; Lead project status meetings and provide regular progress updates; Collaborate with cross-functional teams including Sales, Professional Services, Product, Support, and Operations; Identify project risks, issues, and dependencies, and proactively drive resolution plans; Support continuous improvement initiatives and contribute to project management best practices; Manage multiple concurrent projects while maintaining a high level of customer satisfaction.
Seniority
Senior, hands-on IC