Field Service Manager
Core
Manage the GIS (Gas Insulated Switchgear) field service team and oversee high-voltage power system equipment operations.
Role type
Senior Field Service Manager
Builds
High-voltage power system equipment service operations
Domain
Electrical power, energy, utility, industrial infrastructure
Required skills
People management, high-voltage equipment oversight, operational planning, customer relationship management, contract compliance, team coaching and development, regulatory compliance
Preferred skills
GIS and GCB technology knowledge, Point on Wave, radiography, DTB, LTB, SAP, Microsoft Office 365, SharePoint, 800 kV equipment experience
Technologies
GIS, GCB, Point on Wave, radiography, DTB, LTB, SAP, Microsoft Office 365, SharePoint
Responsibilities
Manage and take full ownership of the GIS field service team, establish organizational goals and implement cost-effective operating plans, oversee high-voltage field service operations and service quality, develop customer relationships and coordinate strategies, collaborate with Sales on business opportunities, promote fair treatment and manage employee performance, improve operations through reviews and productivity tools, ensure compliance with regulations and procedures
Seniority
Senior, hands-on IC with people management